Updates
17:00 ICT/11:00 CET/05:00 ET: The planned maintenance is now complete and we are undergoing a full system test. System access should now be available. There may be isolated cases of text view not loading for some apps.
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Date: Wednesday Feb 8th 2017
Start Time:11.50am ICT (5.50am CET /23.50pm ET)
Expected duration: Maximum downtime of 6 hours
Summary: Zinio for Samsung production servers will be moved to Amazon Web Services Infrastructure closer to our customer base.
Customer Benefits: This migration gives Zinio for Samsung the opportunity to centralise IT infrastructure with better build it redundancy, quicker response times and additional security.
Impacted services:
- The App may crash
- Ability to purchase content within the app will be unavailable to new customers
- Ability to download new content will be unavailable
- Ability to log-in to the app will be unavailable where applicable.
- Issue Previews may not load
- The search feature may not function
- Already downloaded issues will be available to open and read.
We will do everything possible to ensure that this transition is done as fast as humanly possible. Should you have any further questions please do not hesitate to contact customer support. Thank you for your understanding.
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